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Frequently Asked Questions

Everything You Need to Know About Javell Living Group.

Whether you are furnishing a private residence, developing a luxury resort, sourcing furniture for a hospitality project, or looking for an international furniture manufacturing partner, we understand that choosing outdoor furniture involves important questions.

Where is Javell Living Group based?

Javell Living Group is based in Jepara, Central Java, Indonesia, a region recognized for its woodworking and furniture-making heritage.

When was Javell Living Group established?

Javell Living Group was founded in 2016 with a vision to create premium outdoor furniture combining Indonesian craftsmanship, contemporary design, premium materials, and international manufacturing standards.

What type of furniture do you manufacture?

Our collections include:

  • Outdoor Dining Furniture
  • Lounge Furniture
  • Outdoor Sofas
  • Modular Seating
  • Daybeds
  • Sun Loungers
  • Dining Tables
  • Coffee Tables
  • Bar Furniture
  • Outdoor Kitchens
  • Accessories
  • Bespoke Outdoor Furniture

What materials do you use?

Our principal materials include:

  • Grade A Indonesian Teak
  • Powder-Coated Aluminium
  • Premium Outdoor Rope
  • All-Weather Wicker
  • Textilene® Mesh
  • Outdoor Fabrics
  • Other selected performance materials

Is your teak sustainably sourced?

We are committed to responsible timber sourcing and support legally verified Indonesian timber through the SVLK system.

FSC®-certified timber is also available for projects requiring FSC certification, subject to product and sourcing requirements.

Can you customize your furniture?

Yes. Depending on the collection and project requirements, customization can include:

  • Dimensions
  • Materials
  • Finishes
  • Fabrics
  • Colours
  • Other product modifications

Fully bespoke furniture can also be developed for selected projects.

Do you manufacture furniture for hotels and resorts?

Yes. We work with hospitality clients including hotels, resorts, restaurants, beach clubs, villas, developers, and other commercial projects.

Our team can support projects from product selection and customization through manufacturing, quality control, packaging, and international shipping.

Do you offer private label furniture manufacturing?

Yes. We work with international furniture brands, retailers, importers, and distributors seeking to develop outdoor furniture under their own brand.

Services may include product development, custom finishes, branding, packaging, production, quality control, and export support.

Do you work with international distributors?

Yes. We are open to building long-term relationships with qualified distributors and business partners serving international furniture markets.

Can I become a Javell Living Group dealer?

Yes. Furniture retailers, showrooms, design studios, hospitality suppliers, and other qualified businesses can contact our team to discuss dealer opportunities.

Do you ship internationally?

Yes. Javell Living Group manufactures for international markets and supports worldwide export logistics.

Shipping arrangements and costs depend on the destination, order volume, product specifications, and shipping method.

Can I request a product catalogue?

Yes. You can request our latest catalogue to explore our furniture collections, materials, finishes, and product specifications.

Do you provide product specifications?

Yes. Product information can include dimensions, materials, finishes, technical specifications, and other relevant details depending on the collection.

Are your products suitable for coastal environments?

Our outdoor materials are selected with demanding environments in mind.

However, coastal environments require appropriate care because salt, humidity, and prolonged exposure to outdoor conditions can accelerate natural ageing and surface build-up.

Regular cleaning and maintenance are recommended, particularly for furniture installed near the sea.

How should I care for teak furniture?

Teak requires relatively simple maintenance. Regular cleaning with mild soap and water can help remove dirt and environmental residue.

Natural teak will gradually develop a silver-grey patina when exposed to outdoor conditions.

Can I maintain the original colour of teak?

Yes. If you prefer to maintain the original warm tone of teak, appropriate outdoor teak-care products can be used according to the product manufacturer's instructions.

How do I clean outdoor fabrics?

Most outdoor fabrics can be maintained through regular brushing, spot cleaning, and mild soap and water.

Always follow the specific care instructions supplied with your furniture and fabric.

Do you provide a warranty?

Yes. Our furniture is supported by warranty coverage against eligible manufacturing defects in materials and workmanship, subject to the applicable warranty terms.

What information should I provide when contacting you?

For the fastest response, please provide:

  • Your name or company name
  • Project location
  • Product or collection of interest
  • Estimated quantity
  • Drawings, specifications, or reference images, if available

For warranty or after-sales enquiries, please also provide order details and photographs of the issue.

Can I speak with your team about a project?

Absolutely. Whether you are an architect, designer, developer, hospitality professional, distributor, dealer, or private client, our team is available to discuss your requirements.

Have another question?

Our team would be happy to help. Contact Javell Living Group to discuss your furniture requirements, request product information, or explore a manufacturing partnership.

Ready to bring your project to life?

Speak with our team about materials, custom finishes, or your next order.